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Responsible for performing moderate and high complexity testing. Analyzes, reviews, and reports test results and quality control results and takes remedial action when indicated. Ensures specimen integrity by adhering to the laboratory’s procedures for specimen handling and processing. Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
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Promotes quality client/patient relations and creates supportive climate by serving as a role model for behavior. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Works with minimal direction; consults with technologists and general supervisor as needed. Functions as a liaison between the laboratory and laboratory clients. Operates general laboratory equipment, including by not limited to: telephones, computer keyboards and CRT, and microscopes. Effectively communicates via written, verbal, face-to-face, telephone, and computer methods
Responsible for skillfully preserving, cutting, staining, and mounting tissue sections onto microscopic slides.
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Position Summary: Develop and manage visibility of various projects across multiple departments at Clinical Pathology Laboratory. Communicate effectively with all stakeholders (which may include but are not limited to Laboratory Directors, internal Pathologists, Providers-Physicians, Medical Director, Scientific Staff, Sales/Marketing team, SHUSA corporate staff and IT staff) as to the progress and occurrence of project milestones. Assist Clinical staff in managing operations-based projects such as process optimizations and development of metric collection systems as determined. Drive development and management of project selection process. Communicate with Clinical Pathology technical/operations directors (Pathologists, Medical Director) as well as those involved with Sonic USA initiatives as to their needs with respect to esoteric tests. Develop ROIs, cost sheets, etc. for justification in bringing in-house those selected tests. Develop graphical mechanisms which communicate development team progress.
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Responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort. Provides care to patients whose ages range from infant to geriatric. Ensures specimen integrity by adhering to the laboratory’s procedures for specimen collection, handling, and processing. Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
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Responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort. Provides care to patients whose ages range from infant to geriatric. Ensures specimen integrity by adhering to the laboratory’s procedures for specimen collection, handling, and processing. Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
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Responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort. Provides care to patients whose ages range from infant to geriatric. Ensures specimen integrity by adhering to the laboratory’s procedures for specimen collection, handling, and processing. Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
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Account Service Representatives are positions assigned to the Sales Department of the Southwest Division. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account.
It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client’s issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory.
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Working together with the department Supervisor, is responsible for training and monitoring that staff is accurately follow processing procedures with minimum error. Also trains/monitors that staffs are follow FAA guideline when shipping specimen box to Austin. Ensure specimen integrity by training/monitoring staff on the laboratory’s procedures for specimen handling, and processing. Adheres to and trains/monitors staff on adherence to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
Promotes quality patient/client relations and creates supportive climate by serving as a role model. Respects and maintains the confidentiality of information relative to the laboratory. Adhere to all laboratory policies and regulations. Works with minimal direction, consults with supervisor as needed. Operate general laboratory equipment, including but not limited to: telephones, computer keyboards and CRT and centrifuges. Effectively communicates via written, verbal, face-to-face, telephone and computer methods.
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Responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort. Provides care to patients whose ages range from infant to geriatric. Ensures specimen integrity by adhering to the laboratory’s procedures for specimen collection, handling, and processing. Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
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Position Summary: Responsible for handling a high volume of calls and for providing high quality training or inservicing to new hires or established employees. Responsible for taking escalations for clinical issues. Superior ability to multi-task in a high stress environment. Provides accurate and timely information to supporting CPL departments, clients, and patients. Adheres to departmental policies and procedures to include departmental programs such as call quality monitors. Serves as an interface among representatives for regional and main laboratory. Serves as a liaison between training and departmental needs for education to standardize communication between and among parties involved. Promotes quality relations and creates a supportive climate by serving as a role model. Respects and maintains the confidentiality of information relative to the laboratory.
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Responsible for accurately handling, processing, accessioning, and data entry of all Anatomic Pathology specimens, ensuring specimen integrity by adhering to laboratory procedures. Serves as a resource for specimen and testing information. Adheres to departmental policies and procedures to include department programs, quality control, quality assurance, and safety.
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Territory Managers are tasked with developing new growth opportunities and insuring proper maintenance of existing accounts within a specific territory or region. These positions work very closely with internal operations to insure the highest quality of service provided to each client. They participate in weekly meetings to cohesively join operations to meet client needs. Territory Managers are also very involved with the overall profitability of each client they service and bring on board
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Responsible for the transfer of reports, records, supplies, and medical specimens between the laboratory and the client’s office or between lab and hospital. Responsible for providing assistance to the customer with regard to problems, information, special requirements, etc. and keeps the laboratory leadership team informed with regard to customer needs. Responsible for safe driving habits. Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
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Responsible for the transfer of reports, records, supplies, and medical specimens between the laboratory and the client’s office or between lab and hospital. Responsible for providing assistance to the customer with regard to problems, information, special requirements, etc. and keeps the laboratory leadership team informed with regard to customer needs. Responsible for safe driving habits. Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
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Responsible for the transfer of reports, records, supplies, and medical specimens between the laboratory and the client’s office or between lab and hospital. Responsible for providing assistance to the customer with regard to problems, information, special requirements, etc. and keeps the laboratory leadership team informed with regard to customer needs. Responsible for safe driving habits. Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
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Working together with the department Supervisor and Assistant Supervisors, is responsible for training and monitoring that staff is accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort. Also trains/monitors that staff is providing age appropriate care to patients whose ages range from infant to geriatric. Ensures specimen integrity by training/monitoring staff on the laboratory’s procedures for specimen collection, handling, and processing. Adheres to and trains/monitors staff on adherence to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
Promotes quality patient/client relations and creates supportive climate by serving as a role model. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Works with minimal direction, consults with supervisors as needed. Functions as a liaison between the laboratory and the laboratory customers. Operates general laboratory equipment, including but not limited to: telephones, computer keyboards and CRT and centrifuges. Effectively communicates via written, verbal, face-to-face, telephone and computer methods.
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Working together with the department Supervisor and Assistant Supervisors, is responsible for training and monitoring that staff is accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort. Also trains/monitors that staff is providing age appropriate care to patients whose ages range from infant to geriatric. Ensures specimen integrity by training/monitoring staff on the laboratory’s procedures for specimen collection, handling, and processing. Adheres to and trains/monitors staff on adherence to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
Promotes quality patient/client relations and creates supportive climate by serving as a role model. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Works with minimal direction, consults with supervisors as needed. Functions as a liaison between the laboratory and the laboratory customers. Operates general laboratory equipment, including but not limited to: telephones, computer keyboards and CRT and centrifuges. Effectively communicates via written, verbal, face-to-face, telephone and computer methods.
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Working together with the department Supervisor and Assistant Supervisors, is responsible for training and monitoring that staff is accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort. Also trains/monitors that staff is providing age appropriate care to patients whose ages range from infant to geriatric. Ensures specimen integrity by training/monitoring staff on the laboratory’s procedures for specimen collection, handling, and processing. Adheres to and trains/monitors staff on adherence to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
Promotes quality patient/client relations and creates supportive climate by serving as a role model. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Works with minimal direction, consults with supervisors as needed. Functions as a liaison between the laboratory and the laboratory customers. Operates general laboratory equipment, including but not limited to: telephones, computer keyboards and CRT and centrifuges. Effectively communicates via written, verbal, face-to-face, telephone and computer methods.
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Working together with the department Supervisor and Assistant Supervisors, is responsible for training and monitoring that staff is accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort. Also trains/monitors that staff is providing age appropriate care to patients whose ages range from infant to geriatric. Ensures specimen integrity by training/monitoring staff on the laboratory’s procedures for specimen collection, handling, and processing. Adheres to and trains/monitors staff on adherence to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.
Promotes quality patient/client relations and creates supportive climate by serving as a role model. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Works with minimal direction, consults with supervisors as needed. Functions as a liaison between the laboratory and the laboratory customers. Operates general laboratory equipment, including but not limited to: telephones, computer keyboards and CRT and centrifuges. Effectively communicates via written, verbal, face-to-face, telephone and computer methods.
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Account Executives are tasked with developing new growth opportunities within a specific territory. AE’s are usually the first line of representation to Clinical Pathology Laboratories. Each representative must work in concert with each department of the laboratory to effectively transition new business into the company. After a period of time, AE’s will assist in the transition of new business opportunities into the main stream of clients serviced by Account Service Representatives.
It is imperative that each Account Executive cultivate new business opportunities. Each opportunity shall be transitioned into CPL through proper procedures, paperwork, and communication.